For exchange, In case of Size or Color, the customer needs to mark us an email at help@somefits.com or WhatsApp us (from homepage of www.somefits.com) along with their Order ID, Phone Number and Email ID. Our team will contact you within 24-48hrs.
1. If customer is facing size issues, and would like to change the product with larger or smaller size, we will arrange a pickup.
Note*: Please take a picture or video of all products that you are returning back to the pickup guy and send us on above mentioned contact details. It will help us to dispatch you exchange parcel ASAP.
We will exchange the size of the product, the color would be same as purchased.
While returning the parcel back for exchange, if we did not receive any Pictures / Video, we will dispatch your parcel once we receive at our warehouse.
2. If customer wants to exchange the Color, In that case, Customer needs to send back the parcel at our warehouse i.e: SOMEFITS (A and P Designer Products) Wz-280 B, GF, Gali Number-4, Shri Nagar, Ranibagh, 110034
Note*: Please take a picture or video of all products that you are returning back while sending us at above mentioned details. It will help us to verify if any dispute occur after delivery at our warehouse you exchange parcel ASAP. We will dispatch your parcel once we receive at our warehouse.
3. If customer is facing Quality issues and would like to return the order, In that case, Customer needs to send back the parcel at our warehouse. Once we receive the parcel and verified, we will initiate the Refund.