For exchange, In case of Size or Color, the customer needs to mark us an email at help@somefits.com or WhatsApp us (from homepage of www.somefits.com) along with their Order ID, Phone Number and Email ID. Our team will contact you within 24-48hrs.
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Note*: Please take a picture or video of all products that you are returning back while sending us at above mentioned address details. It will help us to verify if any dispute occur after delivery at our warehouse you exchange parcel ASAP. We will dispatch your parcel once we receive at our warehouse.
In some of the areas, reverse pickup is restricted by the courier partners, in that case customer needs to self ship their product.
If customer receive incorrect order / damage product , we will arrange a reverse pickup and send the correct product again. We will not provide the refund in that case .
Disclaimer: If customers are sending the parcels after 7 days we will not entertain those orders in terms of exchange and refund. |